Microwave High Severity
E1007 Appliance Error Code

Thermador Microwave E1007 Error: Control Board Fault

Thermador microwave E1007 error indicates control board fault. Stop using the appliance and call a Thermador-certified technician immediately for diagnosis. What Does Thermador Microwave Error Code E1007 Mean? The E1007 error code on a Thermador Professional or Masterpiece built-in microwave or speed oven means the main control board has detected a fault during its internal […]

Quick Assessment

Answer to continue safely

Is it safe to keep using?

No. The microwave should not be used until E1007 is resolved. A failed control board cannot reliably manage magnetron timing, which creates an overheating risk. Do not attempt to operate the unit by bypassing the fault.

Can I reset the code?

Yes. A five-minute breaker reset may clear E1007 if the fault was caused by a transient power event. If the control board has genuinely failed, E1007 returns on every startup after reset and a board replacement is needed.

When to stop immediately?

Stop if you notice: E1007 returns immediately after every reset, Any burning smell from the microwave cabinet.

Symptoms You May Notice

Microwave stops mid-cycle and displays E1007

The unit is heating normally when it abruptly cuts power to the cavity and freezes the display on E1007, refusing further operation.

Unit is unresponsive to all touchpad inputs after E1007

Pressing any function key or the start button produces no response — the control board is locked in a fault state.

E1007 reappears within seconds of a breaker reset

The error clears momentarily when power is restored but returns immediately once the control board completes its startup self-test.

Possible Causes

1

Failed main control board

The primary circuit board (part 00643067 on MBES/02 and MCES/02 models) has experienced component failure — most commonly a failed microprocessor or corrupted firmware on the board.

Requires Professional
2

Faulty thermal sensor or wiring

The thermal protection sensor inside the cavity has drifted out of range or has a broken wiring connection, feeding the control board values it cannot process.

Requires Professional
3

Power surge damage to the control board

An electrical surge during a storm or grid event has damaged sensitive ICs on the control board, causing it to fail its self-test on every startup.

Requires Professional

Safe Checks You Can Do

These checks are safe for homeowners. No disassembly required. Do not remove panels or access internal components.
  1. 1

    Reset the microwave at the circuit breaker

    Turn the dedicated circuit breaker off for five full minutes. This discharges capacitors on the Thermador control board and allows a full cold restart. Restore power and attempt to use the microwave normally.

    A five-minute breaker reset is more effective than a 30-second reset for BSH-platform microwave control boards. If E1007 does not return after the reset, monitor for a few days — intermittent board faults can recur.

  2. 2

    Check for recent power events in your home

    Review whether a thunderstorm, outage, or breaker trip occurred recently. Microwave control boards are vulnerable to power surges because the magnetron circuit draws high current. If a surge occurred, the control board may need replacement regardless of the reset result.

    A surge protector on the microwave circuit does not eliminate risk — a direct utility surge can overwhelm standard protection. Only a whole-home surge protector provides meaningful shielding.

When to Call a Professional

Contact a qualified technician if:

  • E1007 appears on every startup after a five-minute reset
  • Thermal sensor reads outside the expected resistance range on a multimeter
  • Visible burn marks or discoloration on the main control board

Need Professional Help?

Find qualified technicians in your area for proper diagnostics and repair.

Microwave Repair Service Schedule Appointment