Range Diagnostics
Thermador Range
Thermador Range
Error Codes
Meanings, severity levels, safe checks you can perform, and when to call a technician.
Enter the code shown on your range display
Is it safe to keep using it?
Depends on code severity. Low/Medium codes often allow continued use, High severity requires immediate stop.
Can error codes be reset?
Some codes clear after power cycle. Persistent codes indicate underlying issues needing repair.
When should I stop using it?
Stop immediately for water leak codes, burning smell, or any High severity error.
Error Code Directory
Click any code for detailed troubleshooting steps
Low
Medium
High
Code
Meaning
Severity
Common Symptom
E1
EEPROM Memory Failure
High
Cook temperatures, clock, and timer settings reset to factory defaults each time the breaker is restored.
View
E2
Control Not Calibrated
Medium
Recipes that previously worked well now produce undercooked results despite using the same temperature and time.
View
E3
Open Oven Sensor
High
The bake or convection program begins, then the heating elements de-energize within 30 seconds and E3 appears.
View
E4
Shorted Oven Sensor
High
The oven indicates it is preheating but the cavity never warms up and the elements never glow.
View
E5
Potentiometer Failure
Medium
Rotating a control knob clockwise or counterclockwise no longer changes the burner flame size or oven temperature — the control board is not receiving a valid signal from the potentiometer.
View
E6
Over Temperature in Cook Mode
High
Cookies, breads, and pastries scorch on top within minutes of being placed in the oven.
View
E7
Over Temperature in Self-Clean
High
The clean program starts normally but cancels with E7 well before the cavity reaches the end of the high-heat phase.
View
E9
Cooling Fan Failure
High
Normally a soft whirring is audible from the rear of the range when the oven is hot. With E9, the range is silent.
View
E11
Door Latch Fault
Medium
Pressing Self Clean produces an immediate E11 instead of activating the door lock.
View
E12
Expansion Board Disconnected
Medium
On 48-inch Pro Grand ranges with two oven cavities, only the main oven works. The secondary cavity controls do nothing.
View
E13
VCC Lift-Off Error
High
The display briefly shows E13 then the entire control panel becomes unlit and unresponsive — the VCC supply drop has caused the microcontroller to halt and the control panel to lose power.
View
E14
Selector Switch Error
Medium
Turning the selector to Bake, Broil, or Convection produces no response from the oven controls.
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